The Role of Empathy in Defusing Any Angry Situations Let’s talk about something we’ve all faced – dealing with angry people. Whether it’s a frustrated colleague, an upset family member, or a stranger having a bad day, anger is a part of life. But here’s the thing: how we handle these situations can make or...
CRM: The Secret Weapon You’ve Been Ignoring Let’s face it, CRM can feel like a buzzkill. It’s that corporate jargon that your boss keeps throwing around, insisting it’s the key to sales success. But who cares about the boss’s insights, right? You’ve been closing deals just fine with your trusty sticky notes and sheer willpower....
Decoding Human Behavior: Maslow’s Hierarchy in Everyday Interactions Have you ever wondered why people act the way they do? Why does your peer at work seem so stressed about something small, or why your friend is suddenly obsessed with joining every social club? I’ve been studying Maslow who I believe may have some answers for...
Active Listening: Your Secret Weapon with Conflicts Conflict is something we all deal with on a daily basis. You know and I know we will never eliminate conflict, but it’s important to mitigate the negative impact they could have with your relationships. So when you find yourself in these moments, it’s easy to feel overwhelmed...
First Impressions: A Friendly Reminder of Their Lasting Impact We teach the Human Factor™ advantage because in a world of “instant” everything we lose sight of the most basic opportunities to connect with others. So, I want to share something with you that we all know is important, but sometimes gets lost in the chaos...
The Human Factor: Revolutionizing Leadership in the Digital Age Here we are dominated by AI, big data, and automation. It’s easy to fall into the trap of thinking leadership is all about output and efficiency. But here’s a truth that might surprise you: the future of leadership isn’t about becoming more machine-like. It’s about embracing...
Embracing the Human Factor: Breaking Free from Default Thinking In our fast-paced, technology-driven world, it’s easy to fall into the trap of default thinking. We rely on automated solutions, one-size-fits-all approaches, and outdated mental patterns. But here’s the truth: the real competitive edge isn’t in AI or algorithms. It’s in the unique power of human...
The Hidden Cost of Procrastination: The Anxiety Tax Ever put something off to avoid the pain, only to find it gnawing at you anyway? Welcome to the world of “anxiety tax” – that sneaky mental toll we pay when we procrastinate. I’ll be honest: I’m no stranger to this. That looming task? The one that...
Detecting Deception: How to Recognize When You’re Lying to Yourself Spotting your own lies isn’t easy, but with awareness and practice, you can become your own master lie-detector. Here’s how: 1. Know Your Enemy: How We Deceive Ourselves Remember those mental tricks we discussed in the previous blogs? Cognitive biases, fears, ego protection… Those are...
Accountability: The Cancer of Sales Leadership Let’s talk about the elephant in the room. Accountability. It’s the cancer of sales leadership. It’s the slow, insidious disease that’s killing your sales team. It’s the reason why you’re not closing deals, why your team is underperforming, and why you’re probably losing sleep at night. Accountability is hard....
The Anatomy of Self-Deception: Understanding Why We Lie to Ourselves How do you trick someone who knows all your secrets? That’s the riddle of self-deception. Let’s unmask the reasons why we lie to ourselves, even when it hurts. 1. The Shadow: Where Uncomfortable Truths Hide Carl Jung, the famed psychologist, believed we all have a...
Mind the Gap: Mental Obstacles that Stand in Your Way Ready to rumble with those sneaky thoughts that hold you back? Because our brains, well-meaning as they MAY be, can be our own worst enemies. They lull us into safe ruts, whisper doubts, and magnify the fear of anything new. Let’s expose a few of...
